Terms of Service

Last Updated: February 23, 2026

Welcome to Safe Harbor Senior Services DBA Amada Senior Care. By accessing our website, using our services, or communicating with us via phone, email, or text message (SMS/MMS), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

1. Description of Services

Safe Harbor Senior Services DBA Amada Senior Care provides professional home care services including but not limited to personal care assistance, companionship, medication reminders, meal preparation, light housekeeping, transportation, respite care, and other non-medical home care support. Our services are tailored to meet the individual needs of our clients and their families.

2. SMS/Text Messaging Use Cases

By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from Safe Harbor Senior Services DBA Amada Senior Care. We use SMS/text messaging for the following purposes:

Appointment Reminders: Notifications about upcoming care visits, schedule changes, or cancellations.
Service Updates: Important information about your care plan, caregiver assignments, or service modifications.
Billing & Payment Notifications: Reminders about invoices, payment confirmations, and account updates.
Care Coordination: Messages related to caregiver arrival times, care notes, and service confirmations.
Promotional Messages: Information about new services, special offers, referral programs, and community events (with your consent).
Satisfaction Surveys: Follow-up messages to ensure quality of care and gather your feedback.
Emergency Notifications: Urgent communications related to service disruptions, weather-related changes, or safety alerts.

Message frequency may vary based on your service activity. You may receive up to 10 messages per month.

3. SMS Opt-Out Instructions

You may opt out of receiving text messages at any time by using any of the following methods:

Reply STOP to any text message you receive from us.
Reply UNSUBSCRIBE to any text message you receive from us.
Contact us directly by phone at (951) 667-1747 and request to be removed from our messaging list.
Email us at [email protected] with the subject line "Opt Out SMS" and include your phone number.

After opting out, you will receive a one-time confirmation message stating that you have been unsubscribed. No further messages will be sent unless you choose to re-subscribe by texting START or by providing consent again.

For assistance with our text messaging service, reply HELP to any message or contact us using the information below.

4. Message & Data Rate Disclosure

Message and data rates may apply. Standard messaging and data rates from your wireless carrier may apply to text messages sent to and received from Safe Harbor Senior Services DBA Amada Senior Care. Please check with your mobile service provider for details about your specific text and data plan. Safe Harbor Senior Services DBA Amada Senior Care is not responsible for any charges incurred from your carrier as a result of receiving our text messages.

5. Carrier Liability Disclaimer

Safe Harbor Senior Services DBA Amada Senior Care and mobile carriers (including but not limited to T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and network availability. Carriers are not responsible for the content of any messages sent through their networks on our behalf. T-Mobile and other carriers are not liable for any delays in the receipt of any messages.

6. Age Restriction

You must be at least 18 years of age to use our services, website, or subscribe to our text messaging communications. By using our services and opting in to receive text messages, you confirm that you are 18 years of age or older. If we discover that a person under 18 has provided personal information or subscribed to our messaging service, we will promptly delete that information and terminate the subscription.

7. Customer Support Contact

If you need assistance, have questions about our services, or need help with our text messaging program, please contact us:

Safe Harbor Senior Services DBA Amada Senior Care

Phone: (951) 667-1747

Email: [email protected]

Address: 4740 Green River Rd suite 108 Corona, California 92878

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM (local time). We aim to respond to all inquiries within 24 hours.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you acknowledge that you have read and agree to our Privacy Policy.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Safe Harbor Senior Services DBA Amada Senior Care or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Safe Harbor Senior Services DBA Amada Senior Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, website, or text messaging communications. Our total liability shall not exceed the amount you have paid to us for services in the twelve (12) months preceding the claim.

11. Disclaimer of Warranties

Our services, website, and text messaging communications are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, availability, or accuracy of our services or communications.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Safe Harbor Senior Services DBA Amada Senior Care operates, without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us: